Frequently Asked Questions

A community learning platform combines online courses with community features like discussions, chats, and member interactions. Unlike traditional course platforms, it focuses on building engaged learning communities. Upskwela is the best community learning platform in the Philippines, offering courses, forums, chats, events, and membership tiers all in one place.

Yes! For Filipino educators, Upskwela is the better choice. We offer local payments (GCash/Maya), PHP pricing that's 90% cheaper than Kajabi, and features built specifically for the Philippines market that Skool and Kajabi don't offer. Upskwela is the only all-in-one learning platform designed for Filipino creators.

Upskwela combines everything you need in one platform: course creation, community forums, group chats, calendar events, membership tiers, payment processing (GCash/Maya), analytics, and AI content tools. You no longer need 5–7 tools to manage your community and courses—Upskwela is your all-in-one learning platform.

Absolutely! Upskwela is the best learning platform in PH for local payments. Accept payments through GCash, Maya, credit/debit cards, and other Philippine payment methods. No need for expensive international payment processors like Stripe or PayPal. No need to handle the payment processing yourself - Upskwela handles it for you.

Upskwela uses Xendit as our payment provider to accept GCash, Maya, credit/debit cards, and bank transfers. When learners join your community, payments are automatically processed and tracked in your dashboard. No setup required - everything is built-in and ready to use from day one.

Upskwela starts completely free with our Free Forever plan. As you grow, upgrade to Plus (₱999/month) or Pro (₱4,999/month) for more earnings. Unlike other learning platforms that charge in USD, we price in PHP to make it affordable for Filipino educators.

Sign up or log in to your account → Navigate to your dashboard → Click the "Create Community" button → Fill in your community details (name, description, cover and teaser video) → Done

Yes! You can create multiple membership tiers tailored to your community's needs. For example, a Fitness Community could offer: Weight Loss Plan (₱999/month), Muscle Building Plan (₱1,299/month), Contest Prep Plan (₱2,499/month). Or an Art Community might have: Beginner Artist (₱599/month), Pro Artist with 1-on-1 Sessions (₱2,999/month). Each tier can include different courses, resources, and perks.

Yes! You can upgrade or downgrade your plan at any time. Changes take effect immediately.

Start with our Free Forever plan to explore the platform. You can upgrade whenever you're ready to access more features.

AI Credits are used for AI-powered content generation of courses and lessons. Each credit allows you to generate educational content, quizzes, and learning materials using our advanced AI tools. Credits are included with your plan and can be used anytime.

Platform share is automatically deducted from each transaction based on your tier plan. Each tier has its own platform share rate: Free Forever (35%), Plus (20%), Pro (10%), and Enterprise (Custom). This platform share is deducted from every member who joins your community or any payment you receive from your community.

Transaction fees are payment processing fees charged by our payment provider. Local transactions are charged 3.2% + ₱10, while international transactions are charged 4.2% + ₱10 per transaction. These are standard industry rates for secure payment processing.

Upskwela processes payouts to creators every 14 days (bi-weekly) by default. This helps us keep fees low and ensures smooth, consistent disbursements.

Yes. For high-volume creators, we offer weekly payouts. You may also request early payouts in special cases (subject to review and possible service fees).

To avoid unnecessary disbursement fees, we set a minimum payout threshold of ₱1,000. Your balance will continue to roll over until it reaches this amount, then it will be included in the next payout cycle.

We support payouts to Philippine bank accounts (via Instapay up to ₱50,000/transaction, or Pesonet for larger amounts) and E-wallets like GCash, Maya, and GrabPay (up to ₱50,000/transaction).

There's no overall limit on how much Upskwela can pay you. Some payment methods have per-transaction limits (₱50,000 for Instapay and most e-wallets). If your earnings exceed that, we'll use Pesonet or split into multiple transactions.

Congratulations 🎉 If your payout balance grows significantly (₱100K+), we'll work with you to arrange weekly bank transfers so you get faster access to your funds while avoiding small transfer caps.

No. As long as you've verified your community and added your bank or e-wallet details in your account settings, payouts will be processed automatically according to the schedule.